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Frequently Asked Questions
Frequently Asked Questions


PPG MagicMix™
It is the latest addition to our PPG LINQ™ Color software. Working seamlessly with the PPG MagicBox™ mixing room solution and wireless PPG MagicSensor temperature and humidity sensing devices, PPG MagicMix will display the most effective products and its combinations of hardener and tinner/reducer for current environmental conditions and type of repair.
INCREASED PRODUCTIVITY: Painters using PPG MagicMix software no longer need to spend extra time choosing the most appropriate products.
FEWER REWORKS: Painters can access the appropriate product information in just a few clicks. This helps ensure 'right the first time' results and significantly reduces the need for rework.
REDUCE CORRECTIONS AND POLISHING TIME: Using PPG MagicMix software can reduce the time required for correcting defects and polishing.
IMPROVED PAINTER EXPERIENCE: Painters of all skill levels can be confident in using the right products for the job, even in critical conditions. This can help to reduce stress and boost motivation and performance.
INCREASED CAR OWNER SATISFACTION: Achieve a professional, long-lasting finish and boost car owner loyalty. PPG MagicMix will increase satisfaction and encourage customers to keep returning to your bodyshop.
Changes in temperature and humidity, as well as different repair size, can have a significant impact on the performance of paint products.
PPG MagicMix suggests the best combination of hardener and thinner/reducer from the PPG technical database.
PPG MagicMix is ready to support undercoats and clearcoats, including both waterborne and solventborne basecoats.
PPG MagicMix is fully integrated inside PPG LINQ Color software using PPG MagicBox and PPG MagicSensor.
The PPG MagicSensor device is placed within the area of the body shop used for paint application – such as the spray booth or preparation area – where it continuously measures environmental conditions. Temperature and humidity data is then transferred to PPG MagicBox and PPG LINQ Color via Bluetooth.
PPG MagicSensor is certified and safe to operate in any bodyshop environment. The sensor has been designed to resist the high temperatures and harsh conditions of the spray booth and has a long-life battery thanks to its low energy consumption.
No, PPG MagicMix supports all types of repairs. Painters can choose from single panels to large surfaces, both horizontal and vertical, and even SMART repairs
Environmental conditions such as high temperatures and humidity can lead to both short and long-term paint defects.
PPG MagicMix detects these conditions and recommends the most suitable products to minimize risk of defects.
The PPG MagicMix database includes the most popular premium undercoats, clearcoats and color coats from PPG Refinish product portfolio.
In addition to temperature and humidity levels in the application area, PPG MagicMix also takes factors such as the product type, size and orientation of the surface to repair and the drying method into consideration.
This ensures that PPG MagicMix can recommend the most suitable product for any type of repair, in whatever environment.
Painters can lose a significant amount of productive time while searching for information in technical datasheets or asking for advice from an expert.
With PPG MagicMix, users have immediate recommendation to this information.
The latest support materials are available at PPGLINQ.com. PPG distributors or technical assistants can also offer support and guidance.
Problems like this are usually caused by a disruption to the connection between PPG MagicSensor and PPG MagicBox, for example, if a battery is running low. If this is the case, an orange dot will appear on the PPG LINQ Color dashboard to show which sensor is not currently connected.
PPG MagicMix can be configured with default settings and can be adjusted in real time for a unique job specification.
There is no specific update process; PPG MagicMix is a part of PPG LINQ software update.
PPG MagicSensor and PPG MagicBox communicate via Bluetooth. There is no need for any special configuration – simply insert the PPG MagicSensor battery and your PPG MagicBox will recognize it and start transmitting data.
The battery supplied with the device is designed to meet the power requirements and safety standards of the product, especially considering its use in a bodyshop environment.
Using a standard AA battery would decertify the device and may compromise the device's performance, lead to malfunction, or even pose a safety hazard.
Only use the battery model specified in the instructions.